This Privacy Policy clearly and transparently explains how m300 collects, uses, stores, and protects your personal information as a member of our platform. We understand that data privacy matters deeply to Malaysian players, and this document represents our written commitment to maintaining the trust you place in m300.
Our commitment is more than a promise – it is enforced through technology and clear policies at m300.
Every bit of data travelling between your device and m300's servers is protected by SSL 256-bit encryption – the same security standard used by Malaysia's major banking institutions. Your data cannot be intercepted or read by any unauthorised party.
M300 has never sold and will never sell your personal information to any third party for marketing or any other purpose. Your data belongs to you – we only use it for the purposes clearly stated in this Privacy Policy.
M300 member data is stored on servers protected by multi-layered firewalls, strict access controls and continuous security monitoring. Only authorised personnel may access member data, and only when necessary for service purposes.
As an m300 member, you have the full right to access, amend, download or request the deletion of your personal data at any time. The process for exercising these rights is simple and responsive — our team will handle your request within a reasonable timeframe.
M300 uses cookies strictly for essential purposes — session authentication, platform performance, and general usage analytics. You can manage your cookie preferences through your web browser settings. Third-party marketing cookies are never used without your explicit consent.
M300's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act (PDPA). We respect the rights afforded to Malaysians under this legislation and strive to go beyond the minimum standards set by the PDPA in every aspect of our data handling.
M300 only collects personal data that is genuinely necessary to provide our platform services to Malaysian players. We do not collect excessive or irrelevant data beyond what is required for our operations. Below are the categories of data we collect and the reasons for doing so.
m300's Data Collection Principles: We only collect what is necessary, use it in the way you would expect, and protect it at all times.
Data Collected at Registration:
Data Collected During Platform Usage:
Data Collected Through Customer Support:
M300 does not directly collect credit or debit card numbers – all transactions are processed through certified third-party payment gateways (Touch 'n Go, GrabPay, DuitNow, and others) that handle your sensitive financial information directly.
The personal data we collect is used solely for the purposes stated below. We do not use your data for purposes you would not reasonably expect without first obtaining your consent.
| Purpose of Use | Data Type | Requirements |
|---|---|---|
| Identity & account verification | Phone number, date of birth | ✔ Required |
| Deposit & withdrawal processing | Transaction records | ✔ Required |
| Security & fraud prevention | IP, activity logs, device | ✔ Required |
| Customer support | Communication history | ✔ Required |
| Platform improvement & analytics | General usage data | Optional |
| Legal Compliance | Transaction records, identity | ✔ Required |
| Direct marketing (with consent) | Phone number, email | Optional & withdrawable |
This applies specifically to marketing communications – m300 will only send you promotional messages, new bonus alerts, or special offers if you have given your consent to receive them during registration or at a later stage. You may withdraw this consent at any time through your account settings or by contacting our support team.
M300 takes a serious approach to security infrastructure to ensure your personal data is consistently protected against unauthorised access, loss, alteration, or improper disclosure.
What you need to do: Even with m300's best-in-class security, the safety of your account also depends on you. Use a strong and unique password, never share your login credentials, and enable two-factor authentication where available.
M300 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited circumstances where sharing data with certain parties is necessary in order to provide services to you.
Third Parties That May Receive Limited Data:
Important Guarantee: m300 has never sold and will never sell your personal data to any party for marketing, advertising, or any other commercial purpose unrelated to the services you use.
Like most online platforms, m300 uses cookies and similar tracking technologies to keep the platform running smoothly and deliver a better experience for Malaysian players.
Types of Cookies Used by m300:
You can manage or disable cookies through your web browser settings (Chrome, Firefox, Safari, or any other browser). Please note that disabling essential cookies may affect the functionality of the m300 platform. For guidance on managing cookies in your browser, refer to the relevant browser help documentation.
As an m300 member and as an individual protected under Malaysian law, you have certain rights regarding the personal data we hold about you. m300 respects and facilitates the exercise of these rights.
Your rights include:
To exercise any of the rights above, please contact the m300 support team by email at [email protected], stating the right you wish to exercise and any relevant details. We will process your request within 14 business days and keep you updated on its progress.
M300 does not accept registrations from individuals under the age of 21 under any circumstances. This is not merely a legal requirement – it is a moral responsibility we take extremely seriously.
Notice to Parents & Guardians: If you suspect that someone under your care has registered on m300, please contact us immediately at [email protected]. We will respond without delay.
M300 does not retain your personal data for longer than is necessary for the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.
If you would like more details on data retention periods for specific data categories, please contact us at [email protected].
M300 reserves the right to update this Privacy Policy from time to time in line with changes to our business operations, legal requirements, or industry best practices. When material changes are made, we will notify you via an in-platform notice or SMS to your registered number.
The date of the most recent update will always be displayed at the top of this document. We recommend reviewing this Privacy Policy periodically to stay informed about how we handle your data. Your continued use of the m300 platform after any updates are published will be considered your acceptance of those changes.
Contact m300's Privacy Officer:
If you are not satisfied with how we have handled your privacy complaint, you have the right to refer the matter to the relevant data protection authority in Malaysia.
Your level of data protection at m300
✊ Your Rights at a Glance
Request a copy of all data we hold about you.
Correct any inaccurate or outdated information in our records.
Request that your data be deleted upon account closure.
Object to the processing of your data for direct marketing purposes.
Receive your data in a portable, transferable format.
❓ Privacy FAQs
🔗 Related Documents
In today's rapidly evolving digital landscape, data privacy is no longer just a technical issue understood only by IT professionals. It affects the daily lives of every Malaysian who uses online services — from digital banking and e-commerce to social media and entertainment platforms like m300. When you register on any platform and share your personal information, you are placing a great deal of trust in that platform. At m300, we never take that trust lightly.
Many Malaysian players who have used other online gaming platforms may have had unpleasant experiences – receiving phone calls from unknown companies offering financial products, getting unsolicited spam emails, or in more serious cases, finding their personal information used without consent. This happens when a platform you trust does not uphold a strict privacy policy. m300 exists as a more responsible alternative – a platform that places your privacy on equal footing with security and fair play as the three core pillars of member trust.
A question frequently asked by new m300 players is why the platform requires their Malaysian phone number at registration. The answer is straightforward and transparent — your phone number is our primary means of verifying your identity, sending security codes when needed (such as when logging in from a new device or during the withdrawal process), and contacting you in the event of an account emergency. We do not use your phone number to send unsolicited advertisements unless you have given explicit consent to receive marketing communications at the time of registration.
When it comes to financial transactions, m300 takes the most secure approach possible. When you make a deposit via Touch 'n Go eWallet or GrabPay, you are directed straight to that platform's payment interface — m300 does not view or store your digital wallet account details. This process is designed to ensure that your most sensitive financial information always remains in your control and that of your trusted payment gateway, not m300. This is the same security standard practised by Malaysia's largest e-commerce companies.
Compliance with Malaysia's Personal Data Protection Act (PDPA) is something m300 takes seriously. The PDPA places specific obligations on organisations that collect and process the personal data of Malaysians, and m300 aims not merely to meet the minimum legal requirements, but to exceed them. This means we do not collect unnecessary data, we retain it only for as long as required, we protect it to the highest security standards we can achieve, and we respect your right to control your own information.
From a Malaysian user's perspective, one of the most valued aspects of m300's Privacy Policy is how straightforward it is to exercise your rights. You don't need to fill out lengthy forms or send formal letters to request access to your data or object to a particular use. A single email to [email protected] stating your request is all it takes to get the process started. Our Malay-speaking team will handle your request promptly and professionally, without any unnecessary complications.
It is also worth addressing how m300 handles situations where a data security incident may occur. While we invest heavily in security infrastructure to prevent such incidents, no system is 100% immune to all cyber threats. m300's policy is to promptly notify affected members in the event of any security incident that may expose their data – as this is not only a legal obligation but also our moral responsibility to the Malaysian player community that trusts us.
In summary, m300's Privacy Policy is a living document – it will continue to evolve in line with changes in technology, legislation, and industry best practices. What will never change is our core commitment: that every Malaysian player who entrusts m300 with their personal data deserves to know exactly how that data is used, protected, and controlled. Your trust is the foundation of everything we build at m300, and we are committed to always being worthy of it.
Now you know how m300 protects your privacy and data. Join over 500,000 Malaysian members who play with peace of mind, knowing their data is safe with m300. Register today and enjoy a Welcome Bonus of up to 100%!
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All games at m300 are for entertainment purposes only and are strictly for individuals aged 21 and above. Do not wager money you cannot afford to lose. For self-control tools and further information, please visit the Responsible Gaming us.
This Privacy Policy should be read in conjunction with Terms & Conditions full m300. Together, these two documents form the complete agreement between you and m300 as a member of our platform.